English for working at a hotel reception

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Good treatment, respect, collaboration, and communication play a fundamental role in the relationship between the hotel and its guests. The duties of a hotel receptionist require communicating with people from different countries and cultures. How to help them then have a wonderful trip? Learning English could be the answer.

Due to the rapid growth of the tourism sector worldwide and English being the universal language par excellence, ABA English offers you the most effective and fastest method to learn English and enrich your vocabulary with expressions and commonly used terms very useful in the hotel industry.

Improve your job prospects

Just look at how busy airports are nowadays to realize the prominence that travel and tourism have. The hotel industry sector is no exception. It is not difficult to imagine the number of international visitors you will be welcoming as a hotel receptionist, and therefore it is vital that you are able to communicate with every international visitor who walks through its door.

Knowing expressions and vocabulary will not only make your daily life easier but will also make you a valuable employee for the hotel. Below are some useful phrases to converse with a client in English:

Hello, welcome to… (Hola, bienvenido a…)

How can I help you today? (¿Cómo puedo ayudarle el día de hoy?)

For how many people is this reservation? (¿Para cuántas personas es esta reserva?)

English for working at a hotel reception

What level of English do you need to work at a hotel reception?

As a hotel receptionist, you are the first person approached by guests from different parts of the world, so you must be prepared to provide the information that the client requires about the various services the hotel offers, clearly and precisely. Serving a client in English obviously will not be possible if you do not handle the language correctly. Although tourism and hotel English tend to develop within a specific context and with their own vocabulary, there are situations where you will have to use English on topics unrelated to this activity, so ideally you should have a B1 or B2 English level, intermediate or upper-intermediate respectively.

WHY ABA ENGLISH?

ABA English is your best option if you want to learn English at your own pace through an online course. You can use the device you prefer – computer, mobile, or tablet – and follow a study plan made to your measure. Set a goal and go for it. A teacher will accompany you from day one to help you achieve it.

No matter what level you have. You can start from the beginning, at Beginners level, and reach Business C1 level. Every time you complete a level, you will receive an official ABA English certificate that you can share on LinkedIn.

We have for you an exclusive and effective method, based on an engaging and exciting learning experience. We know that if there is no interest, there are no results. That is why all our units start with watching a short film, the ABA Films.

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